Our products are designed and shipped out of Canada.

Our products are not shown to have any adverse side effects, but it is essential to note that they may contain ingredients that have sensitizing properties and are not allergen-free. We encourage you to review the ingredients list before use to ensure that you are not allergic to any of the listed ingredients.

Absolutely! Our products are designed to cater to all skin types and colors, including men and women. Our formulations are specifically crafted for men's skin, which is generally oilier, rougher, and thicker than women's skin. However, MSTR Skin products are suitable for use by everyone. Moreover, our shades are incredibly versatile and can be easily adjusted by using more or less of the product to achieve the desired level of darkness or lightness.

Yes, you may use your other favorite skincare products alongside MSTR skin products. We usually recommend using our products after your skincare routine for the highest efficiency.

We take great pride in our formulations, which are designed to be extremely effective and safe for proper use. We achieve this by combining natural ingredients, plant-based extracts, and scientifically engineered components.

While we do not claim to be 100% natural, our products are free from parabens, carcinogens, sulfates, and phthalates. Our top priority is the health and well-being of our customers.

Our Mist Spray is both a hydration and setting spray designed to keep your Handsome Stick in place all day.

It's lightweight and leaves no residue, so we recommend reapplying every hour to avoid harmful UV damage.

That said, we always advise staying out of the sun, as all long sun exposure can damage your skin and cause burns. This product hydrates, provides a bit of SPF protection, and ensures your Handsome Stick stays put all day.

Please use the product wisely when tanning, as we are not responsible for burns or sun damage.

It's quite simple: follow your usual skincare routine. If you have any blemishes, dark circles, acne, or other concerns, apply the Handsome Stick directly to the affected areas. Then, use your fingertips to dab the product into your skin with an upward motion.

Once you've completed this step, you can use the Mist Spray. Spray 2-4 pumps into your hands and rub it all over your face. This will provide light SPF 30+ protection, hydration from vitamin B, and make your Handsome Stick last longer and more waterproof.

There is no fragrances applied to our products to keep it as clean as possible.

Our formulations are never tested on animals (on the contrary, we test everything ourselves), but please note that some of our products contain non-vegan ingredients like xanthan gum.

A product's full ingredients can be found on their packaging, on their product page, or on our Ingredients Page.

Yes completely gluten-free.

This formula is safe for individuals with sensitive skin, as it has been carefully crafted using only non-toxic ingredients that are gentle and non-irritating. We always recommend performing a patch test on your hand first. If you experience any allergic reactions, please discontinue use immediately.

Please contact support here

support@shopmstr.com

Once your order has been shipped, we will send you a confirmation email with a tracking link so that you can easily track your package. We strive to process and ship orders within 1-3 business days. Depending on the shipping method you have chosen and your destination, your order should arrive within 3-6 days for North American orders, and 10-15 days for International orders.

Canada:$12 USD
United States:$12 USD
United Kingdom:$12 USD
International:Please proceed to checkout, where the price will be based on your location.

Free Shipping When You Spend Over $70+ USD ( In US, Canada & UK )

Upon placing your order, kindly allow us 1-3 business days to process it before shipping. All items are shipped from our Canadian Warehouse.

We are committed to delivering your order within the shipping time frames outlined below:

North American

Transit Time : 2-5 Business days

International

Transit Time : 7-14 days

Change an order: After placing an order, changes can only be made until the order has been picked by our fulfillment team and a tracking number has been generated. Please note that a shipping confirmation email will be sent once the order has been processed, which is different from the order confirmation email. Once the shipping confirmation email has been sent, it is no longer possible to make changes to the order.

Cancel an order: Once an order is shipped, it cannot be canceled. However, if you are not satisfied with the products you receive, you may return them in their original, resalable condition to be eligible for a full refund.

We have a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, your item must be unused, unopened, and in the same condition you received it, with the original packaging intact. Please also provide your receipt or proof of purchase when requesting a return.

To begin the process, email us at support@shopmstr.com — we’ll guide you through the steps and send you a return slip if eligible.

To request a return and refund:

Please email us at support@shopmstr.com and we’ll be happy to send you a return slip if your order qualifies.

To be eligible for a return:
unused and in good condition

delivered within the last 30 days

We do not accept in-person returns. For orders marked as "refused" or "returned to sender," you may be eligible for a 50% refund.

Once we receive and inspect your returned item, we’ll process your refund. Please allow 5–10 business days for it to reflect on your original payment method.

If you have any questions, don’t hesitate to reach out — we’re here to help.

A refund request can be submitted within 30 Days after the purchase is made.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Discounted or sale items are final sale and not eligible for returns.

Exchanges are only accepted for unopened or damaged items, and must be made within 14 days of receiving your order.

Exchanges can only be made for different colors, subject to availability.

If your order totals to $50 or more and is being shipped within the Canada or United States, you will be eligible for free standard shipping. Additionally, during checkout, you have the option to select expedited shipping alternatives if you prefer.

A great guideline to follow would be based on the usage of the products.

Recommended Subscription Frequency

Every 1 Month: Use It Everyday

Every 2 Months: Use It Every Other Day

Every 3 Months: Use It 2-3 Times A Week

Every 4 Months: Use it on Special Occasions Only

We want you to be in control of your subscription and provide you with flexibility to manage your orders. Through your account, you can:

1) Reschedule, speed up, skip, pause, or cancel your subscription at any time.

2) Add, replace, or remove product(s) from your subscription.

3) Edit your address & payment details.

4) View upcoming and previous orders.

The major advantage of subscribing is the 20% discount you get with each delivery, compared to making individual purchases each time you run out. This offers the convenience of receiving the product regularly in your mailbox, either monthly or every few months, without the need for manual reordering. If you plan to use this product as a long-term routine, subscription is the ideal choice.

A subscription is a hassle-free way to receive your favorite products on a regular basis, without having to go through the checkout process every time. You will also have a priority allocation on our inventory as orders go out.

By subscribing, you can enjoy a 20% discount on all orders, and you have the flexibility to adjust the frequency of your deliveries (the default is 30 days). You can cancel your subscription at any time.

You can easily manage your subscription through your customer account, where you can add or remove products, adjust the frequency of delivery to suit your needs, skip a delivery if you don't need more products yet, or change the delivery date.

To Log In To Your Account, You Can Click Directly Here

Or Top Right Corner Click On The Account Logo ( Shaped As A Human ) Or Bottom Of The Footer Click On Manage Subscriptions